Terms & Conditions

Last Updated: 17 October 2026

Welcome to Hasba IT Solutions. These Terms & Conditions govern your access to and use of our website at https://hasbasolutions.com/hasbait/ and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Business

Hasba IT Solutions provides IT products and services, including computer accessories, storage devices, networking products, CCTV accessories, refurbished hardware and other related products.

For questions about these Terms & Conditions, please contact us using the contact details provided at the end of this page.

2. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, specifications, prices and availability.

Product images are for identification and illustration. Minor differences in appearance or packaging may occur.
Product specifications and compatibility should be checked before placing an order.
Customers should contact us before purchasing if they require clarification about a product.
We will communicate any material product information or changes that may affect an order.

3. New and Refurbished Products

Products may be listed as new, refurbished, used or otherwise specified on their individual product pages.

The condition of each product will be stated in its listing.
Refurbished or used products may show reasonable signs of previous use.
Any stated health percentage, testing result, capacity or warranty information will be based on the information provided in the product listing.
Customers should review the product condition, specifications and warranty details before purchasing.
Refurbished products are not represented as brand-new products.

Nothing in this section limits any consumer rights available under applicable law.

4. Prices and Product Availability

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

Prices and availability may change without prior notice.
The price applicable to an accepted order will be the price confirmed at checkout, subject to applicable law.
Applicable taxes, shipping charges and other disclosed fees will be shown before order confirmation.
If a product becomes unavailable or a genuine pricing error is identified, we will contact the customer to explain the available options.
We will not substitute a different product without the customer’s agreement.

5. Orders and Order Confirmation

Placing an order constitutes a purchase request. An order confirmation message or email acknowledges receipt of the order and does not necessarily mean that the order has been dispatched.

We may need to verify order details, payment status, product availability or delivery information before accepting or processing an order.

If an order cannot be fulfilled, we will notify the customer and arrange any applicable refund in accordance with our Refund Policy and applicable law.

6. Payments

Payments may be accepted through the payment methods displayed at checkout, including supported online payment services and other available options.

Customers must provide accurate billing and contact information.
Orders requiring online payment may be processed after payment confirmation.
Payment processing is subject to the applicable payment provider’s terms and security procedures.
Customers must not share their OTP, UPI PIN, password or other confidential payment credentials.
Any applicable charges will be disclosed before the order is placed.

7. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer, subject to serviceability and confirmation.

Estimated delivery times are indicative and may vary by location, courier availability and other circumstances.
Shipping charges and applicable delivery conditions will be displayed at checkout or communicated before order confirmation.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Delivery may be delayed due to courier disruptions, weather, operational issues or circumstances beyond our reasonable control.
Customers should inspect the package upon receipt and promptly report any damage, missing items or incorrect products.

For further details, please read our Shipping & Delivery Policy.

8. Cancellations, Returns and Refunds

Order cancellations, product returns, replacements and refunds are handled according to our separate Cancellation & Refund Policy.

Customers should review that policy before purchasing.

Eligible requests will be assessed according to the published policy, the product’s condition, the circumstances of the request and applicable consumer protection law.

Nothing in these Terms & Conditions removes any mandatory rights a customer may have under applicable law.

9. Warranty and After-Sales Support

Warranty coverage, if applicable, will be specified on the product page, invoice or accompanying warranty information.

Warranty terms may differ between new and refurbished products.
Customers should retain their invoice and applicable warranty documentation.
Damage caused by misuse, unauthorised repair or physical damage may be excluded where permitted by the applicable warranty terms.
Statutory consumer rights remain unaffected by any product warranty limitations.

Please contact Hasba IT Solutions for assistance with warranty or after-sales enquiries.

10. Customer Responsibilities

When using our website, customers agree to:

Provide accurate information when placing an order.
Use the website for lawful purposes.
Avoid fraudulent transactions or attempts to misuse payment systems.
Not interfere with the website’s operation, security or other users’ access.
Respect applicable intellectual property rights.

We may investigate suspected fraudulent activity and take appropriate action as permitted by law.

11. Website Content and Intellectual Property

Unless otherwise stated, website text, branding, graphics, product presentation and other original content are owned by Hasba IT Solutions or used with appropriate permission.

You may not reproduce, distribute or commercially use protected content without permission, except where permitted by law.

Third-party trademarks and product names belong to their respective owners.

12. Third-Party Services and Links

Our website may use third-party services, including payment gateways, shipping providers and external websites.

These services may be subject to their own terms and privacy policies. We are not responsible for independent third-party content or services beyond our responsibilities under applicable law.

13. Limitation of Liability

We will fulfil our obligations in accordance with applicable law. Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or restricts mandatory consumer rights.

To the extent permitted by law, we are not responsible for losses arising solely from circumstances outside our reasonable control, such as third-party network outages or courier disruptions.

14. Privacy

Personal information collected during browsing, ordering, payment and customer support is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used, retained and protected.

15. Changes to These Terms

We may revise these Terms & Conditions when our website, business operations or legal requirements change.

Updated terms will be published on this page with a revised date. Changes will apply as permitted by law and will not unlawfully remove rights associated with an existing order.

16. Governing Law and Disputes

These Terms & Conditions are governed by the applicable laws of India.

Customer complaints and disputes will be addressed through appropriate customer support and dispute-resolution processes, without limiting any rights or remedies available under applicable law.

17. Contact Us

For questions about these Terms & Conditions, orders, products or customer support, please contact:

Hasba IT Solutions

Website: https://hasbasolutions.com/hasbait/

Phone / WhatsApp: +91 9920274453

Email: [email protected]

We will review customer enquiries and complaints and respond in accordance with applicable law.