Privacy Policy

Last Updated: 17 October 2026

Hasba IT Solutions (“we”, “our”, or “us”) operates https://hasbasolutions.com/hasbait/. We respect your privacy and are committed to protecting the personal information you share with us when using our website, purchasing products, or requesting our IT services.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Name, phone number, email address and billing or shipping address.
Order details, products purchased and transaction-related information.
Information submitted through contact forms, service requests or WhatsApp messages.
Technical information such as IP address, browser type, device information and website usage data, where collected.

Please do not send passwords, OTPs or other sensitive authentication details through our website or WhatsApp.

2. How We Use Your Information

We use your information to:

Process and deliver orders.
Communicate order confirmations, shipping updates and customer support responses.
Provide computer repair, laptop repair, CCTV, networking and other IT services.
Handle returns, refunds, cancellations and complaints according to our applicable policies.
Improve our website, prevent fraud and comply with legal obligations.

We will not use your contact details for promotional messages unless permitted by applicable law and, where required, you have provided consent.

3. Payments

Payments may be processed through third-party payment service providers. Your payment information is handled according to the applicable provider’s security and privacy practices. We do not intend to store complete card details, CVV numbers or UPI PINs on our website.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to fulfil your request, including:

Courier and shipping partners for delivery.
Payment gateways for processing payments.
Website hosting, security and technical service providers.
Government authorities or other parties when required by law.

We do not sell customers’ personal information to third parties.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping cart sessions, remember preferences, improve website performance and understand website usage. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes and meet applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or raise concerns about how it is used. Certain information may need to be retained to meet legal or accounting obligations.

To submit a privacy-related request, contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy policies and practices are governed by their respective operators, and we encourage you to review those policies before sharing information.

10. Children’s Privacy

Our website and services are not intentionally directed at children for independent purchases. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated revision date.

12. Contact Us

For questions, concerns or requests relating to this Privacy Policy, contact:

Hasba IT Solutions

Website: https://hasbasolutions.com/hasbait/

Email: [email protected]

Phone: +91 9920274453

Address: Nautica, Casa-Rio, Palava City, Kalyan Shil Road, Dombivli, Thane – 421204, Maharashtra, India.

We will review privacy-related requests and respond in accordance with applicable law.